Refund Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at Traceyalisonfineart@gmail.com If your return is accepted, you'll be responsible for shipping the item back. 

You can always contact us for any return questions at Traceyalisonfineart@gmail.com

Damages and issues
Please take a look at your order when you get it and let us know immediately if the item is defective, or damaged or if you received the wrong item so that we can evaluate the issue and make it right.

Exceptions / non-returnable items:

Unfortunately, we cannot accept returns on sale items.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.